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Hot Tub & Swim Spa Cover FAQ's

Below are some frequently asked questions and answers. If you have a question that is not here, please contact us.

How long will my cover take?

Hot tub covers are made to order and will normally take 14 Working Days to be delivered, however these are bespoke products and in busy periods please allow up to five weeks for delivery. Swim Spa Covers can take up to six weeks. We will advise you by e-mail prior to dispatch.

How to do I measure my cover?

Please see our diagrams on how to measure and what information we require on our cover order page. This should be self-explanatory however if you require any further information please contact us.

How do I know which thickness to choose?

We have three thickness options for you to choose from. The Deluxe 4"-2" tapered cover, the 5"-3" Premium Cover and the 6"-4" Supreme cover. However if your spa is located in an exposed position we would recommend upgrading to the thickest cover option to ensure the best insulation. We would normally only recommend the standard 4"-2" cover if your Hot Tub is situated indoors or in a very sheltered spot - for the little extra you spend on a thicker cover, you will save this in running and heating costs on your tub.

What is a Double Wrapped Core?

All of our covers are wrapped in a 5 mil thick tri-extruded plastic wrap to prevent moisture from reaching the foam core. A double wrapped core is exactly as the name suggests and we add another layer around the foam core for extra protection.

What is a Continuous Heat Seal?

A continuous heat seal is a padded baffle that runs continuously along the fold seam preventing any heat loss along this fold line. The covers as standard have two padded baffles at each end of the cover but not along the fold seam.

Can you make a replacement cover for any spa make/model?

Yes, all our covers are bespoke and as such we can make any size cover to suit any hot tub cover or swim spa cover. 

Can I buy replacement inserts for my hot tub cover?

No, we only supply the whole new cover – this will also ensure a snug fit. It would be quite difficult to measure the inserts for a used vinyl.

Which hot tub cover colours are available?

We offer a choice of six colours. Please look for the 'colour options' tab.

Why are hot tub covers tapered? 

All our hot tub covers are tapered to allow the rain water to run off the cover instead of pooling on top of the cover. 

Why should I buy from are the cover experts with years of experience. We specialize in supplying top quality hot tub covers and that is what we concentrate on. We only sell covers and that is how we can offer great prices without reducing the quality of our covers. 

What warranty will I get with my new hot tub cover?

We are pleased to offer a one year warranty with all of our replacement hot tub covers.

Would you remove my old cover?

Yes we are pleased to offer this service for England and Wales as of 2016 for a fee from £39.99 

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